FAQs
More FAQs- What will you do with my area rugs?
- Will turning up the heat help dry things out?
- Why does my specialty floor need to be removed?
Rugs damaged by water will be taken to our warehouse for special treatment and care. They will need to be dried carefully to minimize bleeding of colours and discolouration. Your rugs will be dried, cleaned and returned to your home after the complete drying of the rest of your home is completed.
Not necessarily. Our trained technicians will adjust the temperature to its optimum setting for the proper drying conditions. Once set, do not change the setting or shut off the HVAC system; doing so may prolong the drying process.
Nonporous flooring can trap water and prevent it and the materials under it from drying properly.